“How are you doing today?” Is that a good way to begin a cold call?

We think not. Here are two rules to craft a more successful opening instead.

At the Starting blocks

This topic came from a great Group on LinkedIn called ‘Best Practices for Telephone Prospecting/Cold Calling’. If you’re not a member, I suggest you join it. Roger Hamilton created the group and it’s one of the largest in LinkedIn. Good topics there as it is a great place to get questions about appointment setting addressed. Continue reading ““How are you doing today?” Is that a good way to begin a cold call?”

How to cut down on the need to make cold calls.

Two simple ways to cut down on the number of cold calls you need to make.

Very few people (including me) likes to cold call.  Even if you really believe in what you sell and know it helps the people who buy it, hearing all those ‘Nos’ can beat you down.  So what to do? Continue reading “How to cut down on the need to make cold calls.”

Finding H.E.R.B.

How to find the Highest Executive Responsible for Buying within a target company.

Many times acquired lists (or certainly lists of companies we compile on our own) will not have the name of the person we want to meet with. So, where do we go to get this information prior to placing the first call to H.E.R.B? Continue reading “Finding H.E.R.B.”

Three Metrics required to manage the appointment setting process.

“Make more dials!” goes the typical sales manager mantra.  But is that the best way to set more  appointments?

Many clients we’ve worked with originally only had their sales teams reporting to management each week the number of dials they were making to set appointments. Most also track the number of appointments set. But, even in those situations that track them both, it’s not enough to effectively manage the process. Continue reading “Three Metrics required to manage the appointment setting process.”

The four reasons sales professionals fail at appointment-setting.

Why our approach is different and why it has never failed to double the number of appointments a group of sales professionals set after going through our program.

When I make my own appointment making calls, prospects ask me all the time, why would investing in one of my Prospector’s Academies benefit them? They say that their team seems to be doing okay. And if my sales team knows how to close, they must also know how to set appointments, right? After all, selling is selling? “I just don’t think I’m interested.” Continue reading “The four reasons sales professionals fail at appointment-setting.”

A simple process (and tool) to set personal & business goals. Blog 2 of 4…

A powerful and easy to implement goal setting process that works in both our business and personal lives.

Oliver Wendell Holmes once said, “If you don’t know where you’re going, any road will get you there.” In practical terms, what he’s saying is that if we don’t have a written set of goals that we’ve made public in some fashion (to help us stick to them), it’s just too easy to let life’s events lead us down a road to a destination different than the one we envisioned.

Last week, I talked about how to make our goals ‘public’, through the use of Vision Boards. This week, I’ll tackle the process of actually setting the goals. Continue reading “A simple process (and tool) to set personal & business goals. Blog 2 of 4…”

Two simple steps to make 2018 the best year of your life. Number 1 of 4…

“The only true security in life comes from knowing that every single day you are improving yourself in some way.” Tony Robbins – Awaken the Giant Within

The beginning of the new calendar year always brings new energy and excitement for each of us. This will be the year! I’m going to accomplish so much. This year will be different. I will not allow myself to continue with those bad habits that suck time and positive energy out of my days this year. And, this year, we’ve got momentum at our back. The economy is cooking again—opportunity abounds.

Continue reading “Two simple steps to make 2018 the best year of your life. Number 1 of 4…”

Asking for a specific time for an appointment does work.

So you still want to ask, “Are mornings or afternoons better for you?”

fear-quoteA sales professionals in one of our Prospector’s Academies told me this story the other day during a role-play session and I thought it was worth passing on to you.

He told me that he had always been afraid to say no when a target would propose a different time for an appointment than he had originally asked for; even when he had something personal scheduled. He told me that he would say yes to almost anything, even if it were inconvenient—just to get the appointment. He told me that for the first time, he countered with a third time and the prospect said yes. He was ecstatic. “It worked, it worked!” he exclaimed.

Continue reading “Asking for a specific time for an appointment does work.”

Just say no!

It’s okay to say no to a time that won’t work for you!

Nope neon imageWe teach to ask for a specific time and date for the appointment you want. Unfortunately, our targets also live by a calendar and sometimes our specific request can’t be met, so they propose something different. When that happens, why do some of us sales professionals seem so reluctant to say no to that request when the target’s suggestion is inconvenient to us?

Continue reading “Just say no!”

Three reasons to ask for a specific day and time on an appointment making call.

Do want more or less stress in your life? How about more sales and commissions?

choice-multipleIf you’re like me, you were taught to ask questions like, “Are mornings or afternoons better for you?” when asking for an appointment. I say ask for a specific day and time. Why? Well, I’m glad you asked! Here are three very good reasons:

Continue reading “Three reasons to ask for a specific day and time on an appointment making call.”